FAQs
-Is Bankstown Motel 10 pet-friendly?
Yes! We have dedicated pet-friendly rooms available so you can travel with your furry companions. Please let us know at the time of booking so we can allocate one of these rooms for you.
-Is there a pet fee?
Yes, a surcharge of $30 per pet, per night applies. Certified assistance and service animals are completely exempt from this fee.
-What are the rules for pets?
Pets must be well-behaved, kept on a leash in public areas, and must not be left unattended in rooms for extended periods. Guests are fully responsible for any damage caused during their stay.
-Is free parking available on-site?
Yes, we offer complimentary on-site self-parking for all registered guests.
-Can I park large vehicles or trades vans?
Yes, our property features generous parking spaces suitable for trades vehicles, vans, trailers, and larger vehicles. Please notify us prior to arrival if you are bringing an oversized vehicle.
Where is Bankstown Motel 10 located?
We are conveniently located at 217 Hume Highway, Greenacre NSW 2190, offering easy access to major transport corridors.
-How far is Bankstown Motel 10 from Sydney Olympic Park?
We are approximately a 10 to 15-minute drive (about 8 km) from Sydney Olympic Park, making us an ideal and affordable base for concerts, sports events, and exhibitions.
-What key locations are nearby?
Bankstown Central / CBD: ~5 to 7-minute drive
University of Sydney (Lidcombe Campus): Short drive (~5-9 minutes)
Bankstown-Lidcombe & Canterbury Hospitals: ~10-minute drive
-What are reception hours?
Our reception is open daily from 9:00 AM to 11:00 PM.
-What time is check-in and check-out?
Check-in: From 2:00 PM
Check-out: Up to 10:00 AM
-What if I arrive after reception closes at 11:00 PM?
If you plan to arrive after 11:00 PM, please contact us at least 24 hours in advance so we can arrange late check-in or self-check-in instructions.
-What amenities are included in the rooms?
All rooms feature free high-speed NBN Wi-Fi, air conditioning and heating, en suite bathrooms with free toiletries and hair dryers, flat-screen TVs with streaming services, small fridges, microwaves, and tea/coffee-making facilities.
-Do you offer multi-bed or family rooms?
Yes, we offer flexible layouts including Deluxe Queen rooms (sleeps 2), Deluxe Twin rooms (sleeps 3), Classic Family rooms (sleeps 4), and Deluxe Family rooms (sleeps up to 5).
-Do you offer day-use or short stays?
Yes, we offer day-use stays for travelers needing a comfortable break or workspace during the day. Please contact reception directly for hours and availability.
-How do I get the best rate?
Booking directly through our official website (motel10.com.au) or calling our front desk at +61 2 9642 7555 guarantees you our best available rate without third-party platform fees.
-What is your cancellation policy?
Cancellation and prepayment terms vary depending on the specific room type and rate selected. Please review your booking confirmation details for exact terms.